PRIVACY POLICY

Privacy at a glance

• ✔ We respect your privacy and confidentiality
• ✔ We do not sell or rent your personal information
• ✔ We do not store sensitive financial data
• ✔ We use secure payment providers (Stripe and PayPal)
• ✔ Educational content does not replace therapy
• ✔ You control your data and your consent

Privacy Policy

This Privacy Policy describes how Proparejas.com collects, uses, protects, and discloses personal information within the scope of operating the website, its educational services, paid memberships, online courses for couples, and the promotion of professional couples therapy services offered by Dr. Ismael González. If you have questions about this Privacy Policy or our information-handling practices, you may contact us by email at info@proparejas.com or at the physical address listed above. We recognize and respect your privacy. Whenever possible, we handle the information you provide through the Internet with care, confidentiality, and responsibility. By accessing or using this website, you expressly agree to this Privacy Policy.

Information we collect

We may collect personal information that you voluntarily provide, including but not limited to:

• First and last name
• Email address
• Contact information
• Information required to create an account or membership
• Information related to enrollment in online courses
• Communications you have with us

We also automatically collect technical and usage information, such as IP addresses, browser type, pages visited, and navigation patterns, for the purpose of improving website functionality and security. This website may use cookies and similar technologies to optimize the user experience. You may configure your browser to accept or reject cookies.

Payments, memberships, and online courses

Proparejas.com offers paid membership services and online courses for adult couples. Payments are processed through external payment providers such as Stripe and PayPal. Proparejas.com does not store or directly process sensitive financial information, such as credit card numbers, debit cards, or bank account details. By making a payment, you acknowledge that your data will be processed by these payment providers in accordance with their own privacy policies and terms of use. Stripe and PayPal use this information to:

• Process payments
• Prevent fraud
• Comply with legal requirements
• Ensure transaction security

The processing of this information is governed exclusively by the privacy policies of those providers.

Course content

Some courses offered on Proparejas.com address topics such as adult sexuality, intimacy, pleasure, erotic communication, and couple dynamics from an educational and psychological perspective.

These courses:

• Are intended exclusively for adults over the age of 18.
• Serve an educational and psychoeducational purpose.
• Do not replace clinical evaluation, diagnosis, or psychological treatment.
• Do not constitute medical, psychiatric, or individual or couples therapy advice.

The user acknowledges that the content may address sensitive topics and agrees to access it voluntarily, responsibly, and consciously.

Use of personal information

We use your personal information only when permitted by law and for legitimate purposes, including:

• Creating and managing your account or membership
• Managing access to courses and educational content
• Processing payments and issuing billing
• Responding to inquiries and requests
• Sending service-related communications
• Providing educational information, promotions, and updates
• Improving our products, services, and content
• Conducting statistical analysis and usage studies
• Complying with legal or regulatory obligations
• Protecting the security of the website, users, and information

We do not use your personal information for purposes incompatible with those described above without your prior consent.

Confidentiality and professional limits

The educational content, online courses, and materials available on Proparejas.com are provided for informational and educational purposes only. Use of this website does not establish a therapeutic or clinical relationship between the user and Dr. Ismael González, unless a separate, formal therapeutic contract exists. Information shared through this website does not replace individual or couples psychological evaluation, diagnosis, or treatment.

Disclosure of information

We do not sell, rent, or share your personal information with third parties for marketing purposes without your consent.

We may disclose personal information only when:

• Required by law or competent authority
• You expressly authorize it
• Necessary to protect our legal rights
• Necessary to prevent fraud or illegal activities
• Necessary to protect public safety
• Necessary to service providers that operate the website (hosting, analytics, email, security) under confidentiality obligations
• Necessary to payment processors to complete transactions

This website may contain links to other websites. We are not responsible for the content or privacy practices of third parties.

Communications and marketing

We may send emails related to your account, purchases, access, security, and service changes. Promotional emails (when applicable) will include opt-out mechanisms. If the website displays advertisements or sponsored content, third parties may use cookies or measurement technologies subject to their own policies.

Information security

We implement reasonable administrative, technical, and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. However, no system is 100% infallible. You are responsible for maintaining the confidentiality of your password and access credentials. In the event of a security breach affecting personal data, we will notify users and relevant authorities when required by law.

Data retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable legal, tax, or regulatory obligations.

Privacy rights (international users)

Depending on your jurisdiction, you may have additional rights regarding your personal data, including:

• The right to access your personal data
• The right to request correction or updates
• The right to request deletion, where applicable
• The right to limit or object to processing
• The right to withdraw consent

To exercise these rights, you may contact info@proparejas.com. Each request will be evaluated in accordance with applicable law. Proparejas.com does not discriminate against users for exercising their privacy rights.

Minors

Proparejas.com is intended for adults. We do not knowingly collect information from minors. If you believe a minor has provided personal data, please contact us so we can evaluate reasonable removal.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be published on this page.

Last updated: January 1st, .